Child Support Agency

1BIGD Reference number: 430

General information

Address:
PO Box 55
Brierley Hill
West Midlands
DY5 1YL (Multimap)

Opening times:
Monday 8.00am-8.00pm
Tuesday 8.00am-8.00pm
Wednesday 8.00am-8.00pm
Thursday 8.00am-8.00pm
Friday 8.00am-8.00pm
Saturday 8.30am-5.00pm

Telephone: 08457 133133

Website: http://www.csa.gov.uk

Costs: Calls are charged at local rate.

Type of organisation: Statutory e.g. Government/local authority/health

Aims: The Child Support Agency is responsible for running the child support system. Our business is to assess, collect and pay child support maintenance, ensuring that parents who live apart meet their financial responsibilities to their children.

Waiting list: Not applicable

Areas of support offered

Money Matters: Benefits/Welfare Rights

Families: Lone Parent Families

Geographical Areas Covered

The whole of England: Yes

The South West Region: Yes

Locally (Bath and NE Somerset, Bristol, South Gloucestershire): Yes

Bath & North East Somerset: The whole of the area

Bristol: The whole of the area

South Gloucestershire: The whole of the area

Disability and Access Issues

Bus stops nearby: No

Car park nearby: No

Parking for disabled drivers: No

Pedestrian route: No

Automatic external doors: No
Will doors easily open from a wheelchair: No

Glass doors clearly marked at the centre for safety: No

Doors 900mm or more wide, with flat thresholds: No

Doors light and non sprung: No

External ramps: No

External steps: No

Lobby/porch area: No

Interior of premises bright and well lit: No

Interior automatic doors: No
Wide doors: No
Wheelchair friendly doors: No

Door frames and handles clearly visible: No

Wide unobstructed corridors (min 1200mm): No

Lift for Wheelchair users: No

Internal ramps: No

Internal steps: No

Visual fire alarm: No

Floor contrast colouring for entrances and exits: No

Able to provide on request individuals who can:
– offer general assistance: No
– assist visually impaired people: No
– sign in BSL and/or MAKATON: No
– do lip speaking: No

Loop system for hearing aid users: No

Public telephone: No

Inductive coupler for hearing aid users: No

Provide pamphlets/leaflets: No

Provision for assistance dogs: No

Toilets that disabled people can access: No


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